Original topic:

s20 plus battery draining

(Topic created on: 03-13-2020 02:06 AM)
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sherifaziz
Active Level 1
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جالاكسى S
I've just recieved my s20 plus and despite of  being  a great phone it's  battery  is draining  very fast i didn't  get more than 4 and half h of sot for the first 2 charging  cycles any suggestions

14 Comments
AliHakky
Active Level 1
جالاكسى S
try turning down the quality and start using 60hz
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sherifaziz
Active Level 1
جالاكسى S
thanks for your reply,but it's disappointing to accept such compermise as it's one of the feature i bought the phone for,any way I'll try and check if it's the actual problem
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MuhammadYosri
Expert Level 5
جالاكسى S
انت جبته منين؟ واستلمته امتي
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sherifaziz
Active Level 1
جالاكسى S
Samsung stores
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Amira-elnagar
Moderator
Moderator
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جالاكسى S

Hello. I’m Amira, Samsung Moderator

First of all, I feel sorry to hear that you have experienced the anomaly

we thank you for asking your question

 Based on your inquiry regarding to the issue 

Check the Display Brightness

Check if the device spends a lot of time in an area where the phone shows only a weak signal strength (less than two bars)

Exit Active Applications

Check Battery / Power key

Check battery usage with their devices. Go to Settings>about phone>Battery usage to find out all usage

Apply “Power Saving Mode”

Perform Factory Data Reset

Thanks

 

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sherifaziz
Active Level 1
جالاكسى S
thanks for your reply working on 60hz mode , made the battery life alot better.
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MuhammadYosri
Expert Level 5
جالاكسى S
ممكن اعرف انهي فرع
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sherifaziz
Active Level 1
جالاكسى S
وادي النيل بس ال
preorder
خلص
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MuhammadYosri
Expert Level 5
جالاكسى S
اصل حاجز في المعادي ولسه مسلمني النهارده وعملت معاهم مشكله لتأخير التسليم
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