recovery problem

[Awoos]

my phone s20 ultra i can't enter recobery mode, after my phone restarted message appear 

(PDP] Back-up : fail setup-wizard [ FINISH ]) 

 how to fix this problem 

[احمق-ديوث_وقوادسعادد]

ما اعرف

[Samsung_Expert]

we extremely apologize for the inconvenience that you are facing 

may we know if the device is stuck on Samsung logo and you cannot open it 

if yes and you tried to hard reset it and it did not work then we recommend you to refer to the nearest authorized service center in your country please 

[Awoos]

the phone work fine but when i want to enter recovery mode this problem happened