Original topic:

face recognition

(Topic created on: 05-30-2024 08:12 PM)
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Adab72
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جالاكسى S
Dear SAMSUNG, Please respect yourself and us and do something with your stupid face recognition. I'm fid up I'm a swimming trainer so this mean that I'm in the water at least for 5 hours a day And finger prints doesn't work properly with wet hands So I need a proper face recognition system. 
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SamsungModerator1
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جالاكسى S

Adab72

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the updat
e

kindly follow the below steps

we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If the issue wasn’t resolved you can honor us with your visit to the nearest service location in order to diagnose the device and solve the issue.

you can follow the link below to find the nearest one :
http://www.samsung.com/eg/support/servicelocation/
If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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Adab72
Active Level 4
جالاكسى S
I've done it once but no changes
All Samsung devices has the same stupid problem with face recognition
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