Hello. I’m Aya, Samsung Moderator Thank you for asking the question We wish you a happy day Based on your inquiry regarding the update
kindly follow the below steps settings -General Management - Reset -Reset all settings for wifi issue kindly check below steps In regards to your query, kindly follow the below steps: Check if the phone has dropped or exposed to water Try another Wi-Fi connection Dial *#2663# Tap Refresh Wi-Fi version If you are still facing the same issue we recommend that you perform a factory data reset to resolve this issue using the steps below:- Launch the Settings app and tap General management → Reset → Factory data reset → RESET → DELETE ALL. Ensure all user data is backed up using smart switch from the link below and then use the backup tool to create a data backup http://www.samsung.com/eg/support/smartswitch/
If you have any other question, can you explain it to us We are at your service always Thanks for your time
