Samsung Galaxy S8plus app pop up box disabled

[TheIndianDude]

hello all,
i need a solution for this.
i made a video to explain whats happening.
kindly watch and help me asap.

https://youtu.be/0YCo12klFZg

awaiting for your replies.

[aboodtech]

Restart the device

[TheIndianDude]

lol i reset it
still does not work.

[aboodtech]

Go from this app (Samsung Members) to live chat and ask for help

[TheIndianDude]

did that no one know why it does not work