Original topic:

S8 + update is not good

(Topic created on: 03-30-2018 02:11 PM)
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Syed9
Beginner Level 2
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جالاكسى S
Really disappointed with new update the one which was already there was really good then update. update is making it look more old. And with Smartview I am facing problem when I am tring to put in landscape way and watch it is coming back to portrait in just few seconds. please tell me what to do.
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sariri
Beginner Level 2
جالاكسى S
Me too i am having an issue with the smartview
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samsungksa1
Moderator
Moderator
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جالاكسى S

Thank you for contacting Samsung KSA

try to wipe cache partition from recovery mode

try to clear cache and data of smart view from the device settings-apps-smart view-storage-clear cache

check your device in the safe mode

re-connect your device with your TV using smart view again and re-check

Restart your TV by pressing and holding the TV's Power button. Then, turn the TV back on again.

You can also unplug the AC power cord, and then plug it back in.

 

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