Original topic:

S26 ultra problems

(Topic created on: a month ago)
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Abdallah2001
Active Level 1
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جالاكسى S
Hello i am facing too many problems within less than 24 hours use of my new s26 ultra, i bought this phone yesterday.
First problem that when you are listening to 2 consecutive whatsapp voice notes while putting the phone on your ear to only you can hear the vm when the first vm finish and the second vm should start the sound starts very loud like your are listening it without covering the phone for 3 sec and then the volume returns to the normal sound.
Second problem when you open an app like Instagram or Facebook or any other app the screen zooms into 150% approximately the icon get bigger with no reason i should restart the app and sometime i need to restart the phone.
Third problem and the most weird and annoying one that i can connect on my mobile internet from my sim card only on H+ i can't get 4g or even 3g this is so weird i tried the same sim card on other phone and it's working normally the 4g is working and everything is fine..
Please i need to fix all this bugs ASAP. Thankyou.
7 Comments
drrumin
Beginner Level 3
جالاكسى S
I have the same issue with jumping between applications and changing in zoom of the screen while trying to tap any application.
Guys avoid Samsung at any cost
Abdallah2001
Active Level 1
جالاكسى S
The zoom problem is very big it happen randomly in a random time this bug makes me think that i need to get back to my iphone and sell this s26 ultra at any cost🥲
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oussamaghanem
Active Level 1
جالاكسى S
I have the same issue with whatsapp and it's so annoying!
Abdallah2001
Active Level 1
جالاكسى S
True it's so annoying they need to fix it ASAP
Samsung_Expert
Moderator
Moderator
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جالاكسى S

Please check that the phone is up to date, also you can check the following 

For your inquiry, please go to Settings > General management > Reset > Reset Settings

This reset will reset all settings

Or you can check our service center 

https://www.samsung.com/levant/support/service-center/

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Abdallah2001
Active Level 1
جالاكسى S
My phone is up to date.
I took my phone to a Samsung agent near me , he said that my phone is in a very good form no problems at all and he said that i need to wait until a samsung update comes to fix all the bugs that i am facing .. idk what to do tbh. Thx
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zaidsam
Beginner Level 2
جالاكسى S
I have problem with my phone ultra 23 android 16 with app instagram dosnt open my account i tried everything but when i open it on chrome its work plz find the problem and fix it
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