Original topic:

S24 Ultra Screen Colors

(Topic created on: 07-11-2024 02:40 AM)
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Marioadel99
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Hello i was asking about the color adjustment option in accessibility settings / vision enhancement,,, it was called color adjustment in older models but now it's called color correction it's stripped from the features and options that older models had like (personalized colors) which made great difference in older models why doesn't s24 ultra has this option and why s24 users doesn't have the freedom to adjust and calibrate their colors it's not about the vividness and brightness only it's about color calibration we need color calibration options for s24 ultra 
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SamsungModerator1
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Marioadel99

Good Evening , regret, with you Mehad from Samsung Egypt

We thank you very much for asking your question and we wish you a happy day

Based on your question

kindly follow the below steps

Phone dial > *#0*#

Tap ‘red, green or blue’, then make sure if the issue still exist or not

if there is no issue during the test we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

if you are still facing the same issue during the test kindly take the device to the service center to check on it.

If you’re still facing the same issue, kindly take the device to the service center to check on it.

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/

If you have any other questions

We are at your command and at your service at any time

Thank you for coming and for your time

 



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