please make sure of the following factors: That we do not open applications and services that need large processing power with other applications such as games Update your system to the latest version And we ask you to close all applications running in the background. You can do that by following the steps below From Settings - Device Care - Optimize now Also, we ask you not to use the phone when charging Check storage space and free up space Reboot the phone And if the problem is not resolved, we ask you to factory reset the device, but this will erase all the data of your device, so we ask you to take a backup copy.
