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04-22-2024 11:04 AM in
جالاكسى S
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04-25-2024 08:16 PM in
جالاكسى SWe deeply apologize for the inconvenience you are experiencing
In order to solve the issue kindly follow the below:
1-check for update via :settings>software update>download and install
2-make sure to close the running apps in the background and update all the apps
3-reset all settings From settings > general management > reset > reset all settings,this will reset the settings and restart the mobile but will not delete any apps , accounts or data, you can back up the settings in order not to lose them
and please run a test via Samsung members app> go to Support -> Diagnostics>then battery
if the test result is action required unfortunately in this case you need to visit Samsung service center
