Original topic:

S23 FE Battery

(Topic created on: 04-22-2024 11:04 AM)
Active Level 2
جالاكسى S
Horrible battery during night before i sleep the battery was 81 
I woke up it's 21 that's horrible 
When the s23 fe (exynos) battery reach 5% the phone starts lagging and you can't open any app and suddenly the battery will be like 5 4 3 2 1 boom the phone battery is over 

I bought the phone 3 months ago with Samsung warranty i thought it's a battery problem later on i noticed that also my friends are facing the same problem

If you please samsung do something about that 

1 Comment
جالاكسى S

We deeply apologize for the inconvenience you are experiencing

In order to solve the issue kindly follow the below:

1-check for update via :settings>software update>download and install

2-make sure to close the running apps in the background and update all the apps

3-reset all settings From settings > general management > reset > reset all settings,this will reset the settings and restart the mobile but will not delete any apps , accounts or data, you can back up the settings in order not to lose them

and please run a test via Samsung members app> go to Support -> Diagnostics>then battery 

if the test result is action required unfortunately in this case you need to visit Samsung service center