Original topic:

S20+ 5G Faulty (Poor Policies, Service Center and Customer Care)

(Topic created on: 07-25-2020 11:44 AM)
512 Views
moizbokhari
Active Level 1
Options
جالاكسى S
Hi,

Dear everyone please do not purachse S20 phones as they are faulty having Wifi issues and Samsung does not replace it with a new phone. They will only repair your brand new phone.
This is my personal experience after purchasing brand new S20+ 5G and making a full payment.
13 Comments
moizbokhari
Active Level 1
جالاكسى S
After being a loyal Customer of Samsung for over 10+ years, Samsung have made me think of ever purchasing their products again.
0 Likes
samsungksa1
Moderator
Moderator
Options
جالاكسى S

Thank you for contacting Samsung 

we are proud to have a loyal customer like you and thank you for your interest in our product 

and also we are sorry for this bad experience that you faced in your device 

but make sure to visit the nearest service center to serve you and check the device as the device still under warranty . 

0 Likes
moizbokhari
Active Level 1
جالاكسى S
Why are you keep on saying to me again and again to visit Service Center when I have clearly told you that I have already visited and given the tracking no. 4235400036
Are you Human or a Smart Bot ??
moizbokhari
Active Level 1
جالاكسى S
Poor Policies,
Poor Service Center,
Poor Customer Care