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الموضوع الأصلي:

Over heating

(أُنشأ الموضوع في: 03-20-2021 11:05 PM)
JensunFernandez
Beginner Level 4
خيارات
جالاكسى S
I have bought Samsung s21 ultra 512gb two.days back.
But it's too overheating and gets shutdown while I use video calls or recording 
Also the battery gets drained too fast..

Is there any solutions available 

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الحل
Miatham
Expert Level 5
خيارات
جالاكسى S
From Samsung Members app, go into Get help - Error reports and tell Samsung that your phone suffers from over heating while recording a video and using camera app. By the way, most S21 Ultra's users face over heating issue with the March security patch.

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3 التعليقات
الحل
Miatham
Expert Level 5
خيارات
جالاكسى S
From Samsung Members app, go into Get help - Error reports and tell Samsung that your phone suffers from over heating while recording a video and using camera app. By the way, most S21 Ultra's users face over heating issue with the March security patch.
MShafek
Beginner Level 4
خيارات
جالاكسى S
Same problem with me note 20 ultra
RSRS2021
Active Level 7
خيارات
جالاكسى S
unfortunately i have the same issue, it has been reported to Samsung support but nothing happens so far. it is really disappointing and frankly speaking i wish i didn't buy this device. 😕😪