Original topic:

Network not working on Samsung S22 Ultra

(Topic created on: 01-14-2024 01:16 PM)
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DanishMAli
Active Level 1
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جالاكسى S
Hi
I am having trouble with network connection on my Samsung S22 Ultra. I am not getting any signals at home or office (inside buildings) but outside signal are better. Please help if anyone else has experienced similar problems. 

I replaced the physical sim, changed to e-sim then back to physical sim. Did reset of network settings. And finally factory reset also. But still problem persist.

How to resolve this issue? 

Thanks
Danish 
8 Comments
AHMED-919
Active Level 6
جالاكسى S
It is possible that coverage is poor where you are
Try another device next to yours and the same carrier as you
If you find a significant difference between them
contact the telecom company you are dealing with
and confirm the connection settings
for the service provider
DanishMAli
Active Level 1
جالاكسى S
Thank you. I am living in this area for 3 years now and only recently I started facing this issue. Yes I have tried everything but the issue remains. I have a redmi phone as back up and that is working fine. Yesterday I visited extra and the Samsung guy told me it is due to some software update on Ultra series that this issue is coming. So try checking with members if anyone faced this and managed to have it resolved.
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AHMED-919
Active Level 6
جالاكسى S
Well check the update and turn off the battery saver on your device and I hope you can solve the problem as soon as possible Good luck my friend 🧡 1705231063980.jpg
Jughi
Active Level 2
جالاكسى S
Try to disable 5g,it doesn't work well
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DanishMAli
Active Level 1
جالاكسى S
I tried that also. Still 4G not working.
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Samsung_KSA1
Moderator
Moderator
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جالاكسى S

Our valued customer, in this case, you should reset the network settings through settings, then general management, reset, reset network and mobile data settings.

If it still the same, for a better service, you can contact our customer service in Saudi Arabia to allow our team to serve you through the contact channels available via the following link:

Contact Us for Support | Samsung Saudi Arabia

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DanishMAli
Active Level 1
جالاكسى S
Hi. Yes I have tried resetting network settings multiple times. But still no improvement.
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0532791668
Beginner Level 5
جالاكسى S
0532791668 1703635454160_79934_0.jpg
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