- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-10-2021 11:43 AM in
جالاكسى SHello
I have a huge issue regarding my battery,it draining at an abnormally high rate even while not in use.
Example:Yesterday,I lost 15% battery while I was asleep and moreover this was a mere period of 6 hours.
Why and how is a phone which is just 8-9 months old losing battery at such a high rate?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-10-2021 12:10 PM in
جالاكسى S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
02-10-2021 05:22 PM in
جالاكسى SThank you for contacting Samsung KSA
battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet
make sure that power saving mode is enabled
check the battery drainage for each app by going to settings-device care - battery
as you can put unused apps in sleep mode from the device settings-battery and device care
On the Settings screen, tap Display - Motion smoothness.
Standard: Use a standard refresh rate in normal situations to conserve battery power
Change the screen resolution. Higher resolutions make the display
more vivid, however they will consume more battery power
from the device settings-display-screen resolution
reschedule syncing by using bixby routine if your device support bixby routine
Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->Battery).
We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!