Original topic:

Little gap where the metal meets the screen

(Topic created on: 12-26-2024 06:08 PM)
504 Views
ArchKarim
Active Level 2
Options
جالاكسى S
I have a problem in my new phone s24 ultra 
There's gap in edges of the screen 
Technical support please tell me what's this problem???!!!!!!!!!!!!

image


image


10 Comments
nay3f
Active Level 7
جالاكسى S
Do you have a screen protector installed?
0 Likes
ArchKarim
Active Level 2
جالاكسى S
Yes but my problem is there is gap between the screen and the metal edge
0 Likes
nay3f
Active Level 7
جالاكسى S
Can you put something small in between the gap like paper?
0 Likes
nay3f
Active Level 7
جالاكسى S
It may be the gap between the screen protector and the case not display and frame. Please remove case and check to confirm
0 Likes
ArchKarim
Active Level 2
جالاكسى S
No it's between display and frame
It's quality control from manufacture
0 Likes
nay3f
Active Level 7
جالاكسى S
This might be an expanded battery. This may be extremely dangerous. You need to replace the battery ASAP because this is very dangerous. This is very common with samsung phones when you do not use your phone and it is turned off for a long time or you use your device a lot and it overheats this happens. Even though it is common it is very dangerous. This happened with me 2 times. I had to get a new phone twice because of it.
0 Likes
ArchKarim
Active Level 2
جالاكسى S
It's new phone
I bought the phone only 26 days ago
0 Likes
nay3f
Active Level 7
جالاكسى S
It will be covered under warranty. You can contact customer service and send your phone for repair
جالاكسى S
😮
0 Likes