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10-18-2025 06:26 AM in
جالاكسى SI have some issues with do not disturb mode with Android 16 one ui 8 on S25 ultra compared to my old samsung galaxy note 9 (Android 10)
On note 9, when there is an incoming call, the screen shows the incoming call normally (full screen) or pop up if I'm using an app (no ringtone or vibration). Now on S25 ultra, a tiny phone icon blinks on the screen which is barely noticable, is there a way to return back to the same setup of good old Note 9? I know there is an option to allow calls, but this mean calls will cause ringtones to be on, which is not what I want, I still want the ringtone off, but incoming call alert to show somehow clearly on the screen instead of that tiny blinking icon.
On the other hand, if I am receiving a file over bluetooth and there is a connection request. on Note 9 the notification was silent, while on S25 ultra the notification sound is on! how come this is allowed while the mode is on do not disturb? this is very disturbing.
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10-23-2025 07:53 PM in
جالاكسى SHello. I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry
Settings - General Management - Reset - Reset All Settings
If you're still experiencing the same issue, we recommend performing a factory reset to resolve it by following these steps:
Open the Settings app, then tap General Management → Reset → Factory Reset → Reset → Delete All.
Make sure you've backed up all user data using Smart Switch from the link below, then use the backup tool to create a data backup.
http://www.samsung.com/eg/support/smartswitch/
If the issue isn't resolved, you can honor us by visiting the nearest service center to diagnose the device and resolve the issue.
You can send us your city and residential area so we can send you the nearest service center.
Or you can follow the link below to find the nearest center:
http://www.samsung.com/eg/support/servicelocation
Please allow us to activate maintenance mode before bringing the device to a service center.
To protect your personal data:
Maintenance mode protects your privacy while someone else is using your phone, such as when you send it in for repair. This feature prevents access to personal data on the device. In maintenance mode, your personal data, including photos, messages, and accounts, cannot be accessed, and only pre-installed apps are available.
To activate maintenance mode:
First, you'll need to unlock your phone to turn off maintenance mode.
Second, go to Settings > Device care > Maintenance mode > Activate.
If you have any other question, can you explain it to us
We are at your service always
Thanks for your time
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10-23-2025 07:57 PM in
جالاكسى S