Issue in S24 Ultra after I charged the battery to %100

[WeloMelo]

I have an Issue in my S24 Ultra after I charged the battery to %100...So I have noticed that battery percentage is %98 and that after I charged my S24 Ultra battery to %100 and that happens right after i take off the charfer cable and power on the phone. I have this issue since I purchased the device. Any help? Thanks

[SamsungModerator1]

WeloMelo

Good Evening , regret, with you Mehad from Samsung Egypt

We thank you very much for asking your question and we wish you a happy day

Based on your question

kindly follow the below steps

Adjust Screen Time-out and Display Brightness

Adjust sync Frequency of Applications

Exit Active Applications

check battery usage with your device

settings – device maintenance – battery – battery usage

Custom Power Saving Mode

Use the original charger

if you are still facing the issue we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you’re still facing the same issue, kindly take the device to the service center to check on it.

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/

If you have any other questions

We are at your command and at your service at any time

Thank you for coming and for your time

[WeloMelo]

Shame in you...I am engineering and your guidance steps its for a client who has no experience but not for me. This issue "if i can call it issue" is related to a software and it done by Samsung to save the battery life but i just need to clarify that by Samsung. Thanks

[ASamir1972]

https://www.facebook.com/marketplace/item/1188855975595177/?mibextid=dXMIcH