Original topic:

Green line issue in S20 ultra screen

(Topic created on: 12-04-2023 02:06 PM)
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voodoo32
Beginner Level 2
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جالاكسى S
Suddenly Green vertical line started appearing in my Samsung S20 ultra despite any physical damage
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SamsungModerator4
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جالاكسى S

Hello. I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

1. Please enter the following code *#0*#
2. Choose any of the colors shown: red & green & blue
3. If the colors appear naturally, the device remains working normally
4. If the colors do not appear naturally, please perform a factory reset of the device through the following steps:

Launch the Settings app and tap General management → Reset → Factory data reset →
RESET → DELETE ALL.
Ensure all user data is backed up using smart switch 
from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

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nancyS123
Beginner Level 2
جالاكسى S
I have 2 green lines same issue i did the test , the colours appeared naturally. But the green line still there .
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SamsungModerator4
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Moderator
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جالاكسى S

Hello I’m Aya, Samsung Moderator

we thank you for asking your question

we do really apologize for the problem that you face

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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