Original topic:

Factory reset after OS update

(Topic created on: 04-06-2025 08:46 AM)
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Khello95
Active Level 4
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جالاكسى S
Why do we need to factory reset the phone after an OS update? I heard a lot about that, but I am not obligated to lose my installed applications and own settings!
6 Comments
omarsaidi86
Active Level 4
جالاكسى S
You don't need factory reset after os update🙏
AxA_20000
Expert Level 2
جالاكسى S
Yes, you need to format the device when updating from a system version, for example, 14 to 15, so that the system stabilizes and takes its position and the programs are downloaded from the beginning and new so that everything is stable and works with the new system.
ᄃム丂
Active Level 6
جالاكسى S
Not necessarily
Just restart the phone twice after restart
AxA_20000
Expert Level 2
جالاكسى S
Everyone has their own opinion and it is respected, but according to technology experts, they recommend formatting and starting over for several reasons, the first of which is to reduce the load of an old system on top of a new one, and this may cause some conflicts, and some of the new features may not work properly.
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ProfLebanon
Active Level 7
جالاكسى S
No dear , you dont need to format just download install and then restart
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Samsung_Expert
Moderator
Moderator
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جالاكسى S

Dear customer,

We understand your concern. Please note that a factory reset is not required after an OS update. Your device is designed to continue functioning normally without the need to erase your apps or settings.

We're always here if you need further assistance.

 

Greetings,

Samsung support team