Face recognition

[Adab72]

SAMSUNG, 

 YOU SHOULD FEEL SHAME FOR SUCH A LEVEL OF FACE RECOGNITION FUNCTION 

 SHAME ON YOU

 I'M REALLY DISAPPOINTED 😞 

 AND SAD FOR BUYING YOUR DEVICES

🤮🤮🤮

[SamsungModerator1]

Adab72

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day

Based on your inquiry regarding the update

kindly follow the below steps

we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If the issue wasn’t resolved you can honor us with your visit to the nearest service location in order to diagnose the device and solve the issue.

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time