Original topic:

Display problems

(Topic created on: 06-06-2024 03:31 PM)
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cheed
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جالاكسى S
I recently acquired the Samsung Galaxy S24 Ultra and have noticed a yellow tint on the screen. Despite adjusting the display settings, including maximizing the vividness, the issue persists. This is concerning as it affects the overall viewing experience and color accuracy. I kindly request assistance in understanding the cause of this yellow tint and potential solutions to rectify it.
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SamsungModerator1
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جالاكسى S

cheed

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day

Based on your inquiry regarding the update

kindly follow the below steps

Phone dial > *#0*#

Tap ‘red, green or blue’, then make sure if the issue still exist or not

if there is no issue during the test we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

if you are still facing the same issue during the test kindly take the device to the service center to check on it.

If you’re still facing the same issue, kindly take the device to the service center to check on it.

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/
We are  at your service always
Thanks for your time

 

 

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