Charging problem

[AyserBataineh]

Hello guys 
Lately after the latest update . My S8+ gave me a warning that my charging port is wet and it was not wet then after 6 hours the warning was not going off 

Now its been 2 days since the warning showed up but my phone charging on cable charge when i unplug then plug it again it gives fast charging for 3 seconds then switch to cable charge even if i powered off my phone and plug it in charge while its powered off it gives me warning about the port is wet 

I guess its something related to the latest update any idea ? 

Note : my screen is damaged from top right its not even 3 millimeter broke does that effect the charging issue ?

[AllamYousuf]

No idea.. try contact the Company.

[AyserBataineh]

The thing is i live in Jordan and my phone from UAE so bci is not accepting to check it they keep saying not our business 😊

[supertech]

Go to samsung Support

[AllamYousuf]

even if its from uae they should've checked the problem at least.
did you tried different charger or cable?

[Aboud03]

I have the same problem with my note 9 that I bought from UAE and they just saw that my phone wasn't fast charging no matter what I tried to do. the guy at Samsung support in jordan was like you have to pay 50 dinar cuz the mother board or the USB c is damaged. they just want the money not the customer's satisfaction.

[أحــمــدالــعــانــي]

١

[أحــمــدالــعــانــي]

٢

[أحــمــدالــعــانــي]

٣

[أحــمــدالــعــانــي]

٤