- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago in
جالاكسى S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
4 weeks ago in
جالاكسى SDear Valued Customer,
Thank you for contacting us,
Kindly try the below steps to improve the camera performance after the update:
-
Go to Settings > Apps > Camera > Storage > Clear Cache and Clear Data
-
Restart your phone
-
Open Galaxy Store > Menu > Updates and make sure the Camera and Camera Assistant apps are fully updated
-
Test the camera in Safe Mode to rule out any third-party app interference
Have a great day
Best Regards
Samsung Levant CS team
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago in
جالاكسى SI hope you are doing well.
I just wanted to follow up on my previous message, as I haven’t received a reply yet. The camera issue is still ongoing even after trying all the suggested steps, and the quality remains noticeably lower than it was before the last update.
I would appreciate any further assistance or information regarding a possible fix or upcoming update.
Thank you.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago in
جالاكسى SThank you for your response.
I have already tried all the mentioned steps (clearing cache and data, restarting, updating the Camera and Camera Assistant apps, and testing in Safe Mode), but unfortunately, the camera performance is still the same.
Before the last update, the camera quality was excellent, but after the update, it noticeably decreased.
Please advise if there’s any upcoming fix or additional step that can help restore the previous quality.
Best regards
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago in
جالاكسى S