Hello,I have an s21 ultra, whenever i open my camera it will start normally but when i switch from 108 mp mode to 12 mp mode it says camera failed and when on pro mode in camera app i can select which camera i can use all work just fine except the super telephoto camera.
I tried factory resetting the phone resetting cache and also resetting camera app
Thank you for contacting Samsung Levant as we apologize for the inconveneince that you are facing with your camera kindly note that if you tried to factory reset the device and you faced the same issue then we recommend you to refer to the nearest authorized service center in your country to check your device by a samsung technician
to refer to the nearest authorized service center you can go to
