Original topic:

Battery drain issue with the update UI 5.1

(Topic created on: 08-28-2023 08:45 PM)
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Abdelmoneim
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جالاكسى S
I recently updated my samsung S22 ultra to UI 5.1 and battery has drain problem , so how to solve it. 
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Samsung Admin
Community Manager
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جالاكسى S

 

Abdelmoneim

Hello. I’m Zahra , Samsung Moderator
Thank you for asking the question
We wish you a happy day

In regards to your query, kindly follow the below steps:

 

Adjust Screen Time-out and Display Brightness

Adjust sync Frequency of Applications

Exit Active Applications

check battery usage with your device

settings – device maintenance – battery – battery usage

 

 

Custom Power Saving Mode

Use the original charger

if you are still facing the issue we recommend that you perform a factory data reset to resolve this issue using the steps below:-

 

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

 

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

 

If you’re still facing the same issue, kindly take the device to the service center to check on it.

http://www.samsung.com/eg/support/servicelocation/

 






If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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Samsung Admin
Community Manager
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جالاكسى S

Abdelmoneim

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

Ensure all user data is backed up using smart switch
from the link below and then use the backup tool to create a data backup
http://www.samsung.com/eg/support/smartswitch/Based on your inquiry regarding the update

If the issue wasn’t resolved you can honor us with your visit to the nearest service location in order to diagnose the device and solve the issue.

you can follow the link below to find the nearest one :
http://www.samsung.com/eg/support/servicelocation/
If you have any other question, can you explain it to us
We are  at your service always

 

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