Original topic:

Battery drain S24 ULTRA

(Topic created on: 08-07-2024 02:40 AM)
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zhyar-star1
Beginner Level 2
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جالاكسى S
My phone is a Galaxy S24 Ultra, my phone battery is low very quickly, it has been activated for about a month, 100 to zero takes 5 hours with normal use, what is my solution
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A14-User
Active Level 6
جالاكسى S
Restart your phone
Or-update your phone
Or factory reset
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Samsung_Expert
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جالاكسى S

Good Evening

1- Make sure to close applications in the background, and also turn off Wi-Fi when you stop using it, and reduce the lighting.
2- Optimize the battery through Settings, then Battery, Device Care, then Optimize Now
3- Please make sure that the device is up to date by going to Settings, then Software Update, then Download and Install
4- Activate battery protection through settings, battery, device care, battery, then more battery settings, then battery protection.
5-Activate energy saving
6- Go to Settings, choose Battery, then choose Background usage limits, then choose to put unused applications in sleep mode

and please run a test via Samsung members app> go to Support -> Diagnostics>then battery 
if the test result is action required unfortunately in this case you need to visit Samsung service center

have a great day, and stay safe

 

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