HatemElSum
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01-14-2020 12:57 AM in
جالاكسى S
My Phone is Galaxy S10 plus , and I am facing an issue that battery drain so fast
I need to get more information about whicg part of hardware are eating my battery
When I check devicr care I only get information about apps , without showing anh informstion about device hardware like screen , bluetooth , etc
1 Comment
Sara-nader
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02-11-2020 04:18 PM in
جالاكسى SHello hatem I’msarah, Samsung Moderator
we thank you for asking your question
we do really apologize for the problem that you faced
Please follow the following steps
- Check the Display Brightness
- Check if the device spends a lot of time in an area where the phone shows only a weak signal strength (less than two bars)
- Exit Active Applications
- Check Battery / Power key
- Check battery usage with their devices. Go to Settings>about phone>Battery usage to find out all usage
- Apply “Power Saving Mode”
- Perform Factory Data Reset
thankyou