sound problem

[SyedA71]

After using headphones volume going to low speaker also not working

[samsungksa1]

Thank you for contacting Samsung KSA 

To serve you better, please clarify the inquiry 

[SyedA71]

facing low sound problem after using head phone or WiFi headset, speaker not working

[samsungksa1]

Thank you for contacting Samsung KSA 

Make sure that your device is on the last update 

Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->speaker).

try to restart your device in the safe mode 

disable the Bluetooth

remove all the accessories