Original topic:

software update issue

(Topic created on: 03-07-2021 08:18 AM)
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RAYANKAK
Active Level 1
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جالاكسى A
My phone is galaxy a31, i installed the software update about 6 times and when performing it the  phone restarts only and then tells me that software update failed . I installed it on diffirent and fast networks and same issue keeps happening. Help me please
19 Comments
kitsune2708
Active Level 8
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i just helped this guy
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asking
Active Level 5
جالاكسى A
ok good have fun time alone helping people
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kitsune2708
Active Level 8
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why are you mad at me?
if you had problems then i will help you... i know about tech LOL
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asking
Active Level 5
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did I just got back fired
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kitsune2708
Active Level 8
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no
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asking
Active Level 5
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I'm not mad I'm confused
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kitsune2708
Active Level 8
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why tho?
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asking
Active Level 5
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it's because I know technology as well
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RAYANKAK
Active Level 1
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i plugged the charger and the update was downloaded successfully then
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Samsung_Expert
Moderator
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kindly note that sometimes the phone itself gives a notification message that the battery of your phone needs to be more than 70% in order to complete the update 

in order not to get interrupted while downloading the software

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