Muhanad994
Active Level 2
Dose any one had a slow problem with his phone after Android 10 upgrade, spacialy With samsung galaxy a6+???!! 
3 التعليقات
Samsung_Expert
Moderator
Moderator
Dear valued customer,
we appreciate the chance to assist you and we apologize for the inconvenience that you are facing
kindly try the following please :
1. make sure that your software is up to date
2. make sure to download the apps either from google play store or galaxy store
3. go to settings > device care > scan memory "clean now" to close apps that are working on  the background of your device
4. go to settings > general management > reset > reset settings (it will only reset the settings for your phone without deleting any data )
5. if these steps did not work then kindly try to perform a factory reset but that will delete all of your data so kindly take a back up first

Otherwise, kindly refer to the nearest authorized service center in your country 
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I found out that is the problem is in animation duration scale.. I turned it off and everything is ok now.. Maybe you should look after that.
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Avagon16
Beginner Level 2
My phone also had this problem but after deleting PUBG, it's all ok
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