Original topic:

rating

(Topic created on: 06-26-2023 11:37 PM)
95 Views
abdelrahman05
Beginner Level 2
Options
جالاكسى A
i'm using samsung a52s and i wanted to say this
this phone is the worst phone i have ever used in my life
1. screen recently is blinking sometimes with white light some others with all colours 
2. freezing many times specialy when some one calles me
3. if i play pubg and pressed on the screen with 3 fingers or more one of them will be useless because it will not respond to that click
4. they didn't offer call recorders as i thought it would be in the phone
5. unlike huawei they don't make an option for block internet on a specific apps , so i have to download apps to handle this
finally i would never ever recommend this phone to anyone anymore
while i facing all of this problems my phone still didn't close the second year of using yet
1 Comment
Samsung Admin
Community Manager
Options
جالاكسى A

Hello. I’m Amira, Samsung Moderator
we thank you very much for asking your question
I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.
You can visit the nearest Samsung service center and they will be able to help you
Kindly send us your address to provide the nearest service center
or you can find it following the below link:
http://www.samsung.com/eg/support/servicelocation/
thank you

 

0 Likes