"Call and text on other devices" feature is not showing in Samsung A72

[MohdKhairy]

Since my purchase of my A72 and the "Call and text on other devices" feature is not showing, though all demo samples have a feature working in Egypt! What is wrong and who has an answer to this? 

[Amira-elnagar]

MohdKhairy

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
 Based on your inquiry 
kindly clarify your issue more to be able to help you
If you have any other question, can you explain it to us
We are  at your service always
Thanks 

[MohdKhairy]

Hello Amira, thanks for your reply, as you from the picture I took, the call and text feature is present in the demo phone on display.

[Amira-elnagar]

MohdKhairy

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry
we really apologize but demo devices not for customer use
If you have any other question, can you explain it to us
We are  at your service always
Thanks 

[MohdKhairy]

Hello Amir,
Kindly review my issue closely, I need this feature "Call and text on other devices" to be in my A72 phone, and it is not... I bought this phone when I tested the demo version and found that the feature is available on A72 to use it with my tablet, but after buying it... the feature is not there. Can you please advise?

[Amira-elnagar]

MohdKhairy

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding we ask you to clarify where to purchase the device A72 in order to be able to help
If you have any other question, can you explain it to us
We are  at your service always
Thanks

[MohdKhairy]

Hello Amira,
I have allready purchased the A72 phone from "mobilaty" store in Egypt, and will need your help in getting this "call and text on other devices" feature to work.

[MohdKhairy]

This feature does not exist on my phone, nor on other A72 or A52 phones.

[Boudy2001]

Do you have a samsung tablet to use it ?
If you have
Ok download it as an apk
My Note 10 Lite doesn't have it so I downloaded it as an apk and it works well

[MohdKhairy]

Hello @Boudy2001 I cant find the apk, neither in my tablet or phone.