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05-01-2020 09:09 AM in
جالاكسى Ai was in the middle of a messenger video call when the screen froze all of a sudden and it wont budge. i pressed the power key as if i was locking it but then it started restarting but it never actually opened or turned on. it shows the "samsung galaxy A70" as of its openeing, then shows the "samsung" screen and then it just blacks out. then it continues to restart and blacks out on its own without touching it until the phone heats up and it stops restarting but the screen is black and the phone is off... i tried plugging it in the charger, it kept again "restarting" then showed battery 90% then continued then blacked out. i need your help please. what's wrong with my phone??
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05-01-2020 12:05 PM in
جالاكسى Awipe cache
press on it and then the phone will restart
if the problem still exist
then u have to go to samsung store and install a new software but all ur data will be lost
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05-01-2020 02:01 PM in
جالاكسى A- Mark as New
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05-01-2020 02:49 PM in
جالاكسى A