earpiece problem

[Nadaramy]

Hello guys

Any one faced an issue during phone calls where the earpiece app

Stop working so i can't hear the other party but he/she can hear me well and i have to restart my phone to start hearing them normally?

Galaxy A71

[Hazem48]

same heree

[Samah-Ahmed]

Hello. I’m Samah , Samsung Moderator
we thank you very much for asking your question

We apologize you can press setting then accessibility then hearing then mute all sound 

thank you