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(أُنشأ الموضوع في: 03-22-2021 04:06 AM)
jamilm
Beginner Level 2
خيارات
جالاكسى A
After updating my software to android 11 i lost my stored data what should i do 
4 التعليقات
Samsung_Expert
Moderator
Moderator
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جالاكسى A

we apologize to hear that 

as in the same software update notification there is a caution to make sure to back up your data before doing a software update 

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Caline
Active Level 8
خيارات
جالاكسى A
I don't understand why all of you are losing data after the update, I haven't lost any
Samsung_Expert
Moderator
Moderator
خيارات
جالاكسى A

its also depends on the where the data is saved and if they have back up for it 

Caline
Active Level 8
خيارات
جالاكسى A
ah okay, that makes sense 😅 thanks