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[jamilm]

After updating my software to android 11 i lost my stored data what should i do 

[Samsung_Expert]

we apologize to hear that 

as in the same software update notification there is a caution to make sure to back up your data before doing a software update 

[Caline]

I don't understand why all of you are losing data after the update, I haven't lost any

[Samsung_Expert]

its also depends on the where the data is saved and if they have back up for it 

[Caline]

ah okay, that makes sense 😅 thanks