Original topic:

Torch

(Topic created on: 05-21-2022 10:11 PM)
youssifadam
Beginner Level 4
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جالاكسى A
My A52 sudenly is very weak 
I didnt hurt the phone
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3 Comments
NOURalsma
Active Level 4
جالاكسى A
طب يا يوسف ما تقول الجهاز بقا بطئ مع اني محافظ عليه .. يعني بتكتب انجلش ف مجتمع الشركة نفسها مصنفاه عربي 😂😂😂
عموما بطئ الجهاز لو كان مفاجئ يبقا انت غالبا لسه محدث الجهاز او مش بتنشط تنضيف الجهاز من الملفات المؤقتة
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samsungmena
Global Community Manager
Global Community Manager
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جالاكسى A

youssifadam

 

Hello. I’m Zahra , Samsung Moderator
Thank you for asking the question
We wish you a happy day

Kindly accept my apology for any inconvenience.

 

In regards to your query, kindly follow the below steps:

check if there is damage( Charger-screen-battery )

Or (Root-Rooming )

Closing Recent Applications

Closing Running Third Party Applications

Create memory space

Check for Software updates for your device

turn the device on power saving mode

if the issue still exist we recommend that you perform a factory data reset to resolve this issue using the steps below:-

 

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

 

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you’re still facing the same issue, kindly take the device to the service center to check on it.

You can know the nearest service center from the below link

https://www.samsung.com/eg/support/service-center/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

 

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deco1st
Beginner Level 2
جالاكسى A
انا عايز موبايل جديد 😐
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