The battery stills drain until now

[vaild]

I tried every single step, waited 2 weeks and its not working but the only step i didnt try is factory reset i dont want to do this step some people says it fixed my phone but i dont want to try it.

[SamsungModerator4]

kindly follow the below steps:

Adjust Screen Time-out and Display Brightness

Adjust sync Freuency of Applications

Exit Active Applications

check battery usage with your device

settings – device maintenance – battery – battery usage

Custom Power Saving Mode

Use the original charger

make sure that the battery is not swollen and that the network is not waek 

if you are still facing the issue we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you’re still facing the same issue, kindly take the device to the service center to check on it.

And this link for service centers

http://www.samsung.com/eg/support/servicelocation

and you can activate maintanace mode through :
settings – device care – maintanace mode – activate

[SamsungModerator4]

Hello. I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding 

kindly follow the below steps:

Adjust Screen Time-out and Display Brightness

Adjust sync Freuency of Applications

Exit Active Applications

check battery usage with your device

settings – device maintenance – battery – battery usage

Custom Power Saving Mode

Use the original charger

make sure that the battery is not swollen and that the network is not weak

if you are still facing the issue we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you’re still facing the same issue, kindly take the device to the service center to check on it.

And this link for service centers

http://www.samsung.com/eg/support/servicelocation

and you can activate maintanace mode through :
settings – device care – maintanace mode – activate

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time