Tab A9 X110

[rwyar]

Recently my tablet has been turning off randomly, One time it shutdown at 5% battery. Could you guys help me?

[Samsung_Expert]

Dear Valued Customer,
Thank you for contacting us,

We deeply apologize for the inconvenience you are experiencing

Try these quick steps:

1. Charge your tablet fully (100%) and keep it plugged in for an extra 30 min after reaching 100%.

2. Restart the tablet after charging.

3. Update software – go to Settings → Software update → Download and install.

4. Check battery health in Samsung Members → Support → Phone diagnostics → Battery.

5. Boot in Safe mode to see if any app is causing the issue.

6. If it still shuts down early, the battery calibration might be off or the battery itself may be weak — visit a Samsung Service Center for inspection.

Have a great day
Best Regards
Samsung Levant CS team