Sound system

[mohamadimara]

Please help 

How to fix the problem 

My phone sounds all is very low 

[SamsungModerator1]

mohamadimara

Good evening , regret, with you Mehad from Samsung Egypt

We thank you very much for asking your question and we wish you a happy day

Based on your question

Phone dial > *#0283#

Select ‘RCV~’ and say ‘hello’ via main microphone. Check if it’s listened through receiver.

Select ‘SPK~’ and say ‘hello’ via sub microphone. Check if it’s listened through speaker.

If there is no issue during the test, we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you’re still facing the same issue, kindly take the device to the service center to check on it.

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/

If you have any other questions

We are at your command and at your service at any time

Thank you for coming and for your time