Original topic:

Software update bugs

(Topic created on: 12-22-2023 12:52 PM)
768 Views
anto2879
Active Level 3
Options
جالاكسى A
Hi. I just got the OneUI 6 update on my samsung galaxy a14 and it has now a lot of bugs. Apps are crashing and sometimes when j launch an app or turn on a tile from the notification panel the phone suddenly restates. It keeps restarting. What should I do to fix that?
7 Comments
anto2879
Active Level 3
جالاكسى A
That's what I'm getting in samsung members app1703241169086.jpg
0 Likes
ahmed0007
Active Level 1
جالاكسى A
factory reset
anto2879
Active Level 3
جالاكسى A
Any other ways without reset?
0 Likes
ahmed0007
Active Level 1
جالاكسى A
after any major update, you better factory reset to avoid any problems . but back up your data first
0 Likes
anto2879
Active Level 3
جالاكسى A
Okay thank you kindly I'll try other methods because I don't wanna reset the phone. If none work I'll reset it. Thanks for your help.
Samsung_Expert
Moderator
Moderator
Options
جالاكسى A

For your inquiry, please go to Settings > General management > Reset > Reset Settings
This reset will reset all settings

0 Likes
anto2879
Active Level 3
جالاكسى A
It work for a while (about 5 minutes) then i faced the same problem again. The phone restarts suddenly.
0 Likes