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الموضوع الأصلي:

Smart view problem A52s 5G

(أُنشأ الموضوع في: 05-12-2022 05:30 PM)
MGharib
Active Level 1
خيارات
جالاكسى A
Hello 
I Have a problem in viewing content on tv using smart view when i press Play Content it takes long time and many tries to get working and connect but if i make screen mirror it works fast but the resolution is bad + Is There a Possible way to connect my Phone With HDMI USB-C Cable or not 
6 التعليقات
Amira-elnagar
Moderator
Moderator
خيارات
جالاكسى A

 

MGharib

Hello. I’m Amira, Samsung Moderator

Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
Setting 1-
About phone 2-
return 3-
Reset settings 4-
If you have any other question, can you explain it to us
We are  at your service always
Thanks 

MGharib
Active Level 1
جالاكسى A
Hello miss amira Can i Connect the phone to tv using HDMI USB-C
0 نقاط إعجاب
Amira-elnagar
Moderator
Moderator
خيارات
جالاكسى A

MGharib

 

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
you can connect it with usb-c
If you have any other question, can you explain it to us
We are  at your service always
Thanks 

 

MGharib
Active Level 1
جالاكسى A
I used USB c hdmi cable but the phone didn't recognize it so is there adapter of something must be there or am I missing something here to connect it to my TV
0 نقاط إعجاب
Amira-elnagar
Moderator
Moderator
خيارات
جالاكسى A


Dear Customer,
 Thank you for contacting Samsung.
It will be our pleasure to assist you.
 We are sorry to hear that you are facing an issue with your device.
 It will be our pleasure to assist you. To solve any issues within the application,
which can always occur after an application or software update, please follow the below steps:
 We recommend that you perform a factory data reset to resolve this issue using the steps below
We are very sorry, you can only connect it with a usb-c cable
Based on your question, it is clear that you are inquiring about the possibility of connecting the screen to a mobile device
You open SMART VIEW from the phone
The device and the monitor must be connected to the same network
Then we choose the name of the TV
Or by downloading the SMART THINGS program
The device and the monitor must be connected to the same network
Then we choose the name of the TV

 we can support you through our “Live Chat” experts and remotely access your device through the following link:
 https://live-chat-static.sprinklr.com/test-html/index.html?env=prod&appId=602bd62d37a6803d49a6ec00_a...

Live Chat Working hours from 10 am to 4 pm and after iftar
From 9 pm to 11 pm
 Have a wonderful day.
 Thank you.

 

0 نقاط إعجاب
Amira-elnagar
Moderator
Moderator
خيارات
جالاكسى A

MGharib

Based on your inquiry regarding the update
We are very sorry, you can only connect it with a usb-c cable
Based on your question, it is clear that you are inquiring about the possibility of connecting the screen to a mobile device
You open SMART VIEW from the phone
The device and the monitor must be connected to the same network
Then we choose the name of the TV
Or by downloading the SMART THINGS program
The device and the monitor must be connected to the same network
Then we choose the name of the TV

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time