Muhanad994
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08-18-2020 06:20 PM (Last edited 08-18-2020 06:23 PM ) in
جالاكسى A
Samsung really needs to make it's software more comfortable with their devices.. Android 10 is too heavy.. My phone is working very well after restarting it for 3 days after that i need to restarted it again to fix the software. I tried factory reset and hard reset to fix it but it didn't work. And am always cleaning the RAM and deleting the phones cach. And am updating the apps always too. But Samsung you are getting worse and worse. Fix your software 🙂
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Samsung_Expert
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08-19-2020 11:55 AM in
جالاكسى A
Dear valued customer, we appreciate the chance to assist you first, kindly make sure that your device is up to date then close all the running apps in the background of your device and try to go to settings >> apps >> tap on the 3 dots > reset app preferences , you can also go to settings > device maintenance > scan your device to enhance its performance and speed then go to settings > general management > reset settings as that will only reset the settings for your device without deleting any data if you faced the same issue then reset factory settings but that will delete all of your data so kindly take a back up first, if the same issue persists then kindly refer to the nearest service center in your country to check your device by a Samsung technician to get service locations to go to www.samsung.com/le > choose your country > support > service locations |
Muhanad994
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08-19-2020 12:04 PM in
جالاكسى A
Actually I did all of that and it didn't work.. So fix your software 🙂.. Or stop making mobile phones and made more and more of TV screens you good of that 🙂