Original topic:

Samsung Galaxy A55 Issues

(Topic created on: 04-08-2024 01:50 AM)
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waficnakhal
Beginner Level 2
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جالاكسى A
Hello, I have got the samsung galaxy A55, Android 14 with one ui 6.1, recently but I am experiencing a green lines in some apps like WhatsApp, Facebook, Youtube Music and Reddit also in TikTok I don't see those green lines but some elements act weird like the search icon will be disappearing partially.

Did anyone experience these issues? 

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4 Comments
Samsung_Expert
Moderator
Moderator
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جالاكسى A

We deeply apologize for the inconvenience you are experiencing

In order to solve the issue kindly follow the below:

1-go to Settings> Applications, then find the app, choose Storage, and clear cache

2-make sure to upate the apps

3-You can also activate safety mode to check if one of the apps is causing this problem by pressing the power button and the volume down button together, then pressing power off for 3-5 seconds, then pressing safety mode.

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waficnakhal
Beginner Level 2
جالاكسى A
Hello thank you for your reply, unfortunately I did try what you suggested and I did factory reset my phone with no help solving the issue, also in safe mode I couldn't reproduce the issue since 3rd party apps will be disabled.
Could it be a faulty CPU/GPU?
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waficnakhal
Beginner Level 2
جالاكسى A
Any other suggestions please?
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alabama
Active Level 1
جالاكسى A
جيـﮯد
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