Samsung Galaxy A21s

[Rohaibb]

I updated my software in galaxy A21s after updation i am facing a big issue device working itself even when i open any aplication it works itself kindly help me to solve that issue

[samsungksa1]

Thank you for contacting Samsung KSA

make sure to close all the apps after you finish

try to wipe the cache from the recovery mode

you can check the link below :

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

The Quick Optimization feature improves your phone's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, and closes apps running in the background

from the device settings-device care -optimization

you can reset the apps references from the device settings-apps-3 dots-reset the apps preferences

check your device in the safe mode

We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!