Samsung A31

[GHANUM99]

What about this update can someone help me

[Samsung_Expert]

Dear valued customer, we appreciate the chance to assist you As for your inquiry,

you can update via the smart switch app 
You’re going to need a copy of Smart Switch installed on your computer and your mobile device. 
for the phone 
https://play.google.com/store/apps/details?id=com.sec.android.easyMover&hl=en
for the computer 
https://www.samsung.com/global/download/smartswitchwin/

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer.
Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.
Step 3. Click Update and use the on-screen prompts to download the necessary files.
Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.

Kindly if you have another query don't hesitate to contact us.