Original topic:

Samsung A30s

(Topic created on: 03-23-2020 06:23 PM)
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MHMDKR24
Beginner Level 2
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جالاكسى A
It's a very good phone but the sensor that lock the screen when you are in call is too slow
4 Comments
Samsung_Expert
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جالاكسى A

Dear valued customer 

Thank you for contacting Samsung Levant support 

we apologize for the inconvenience that you are facing 

May we know if you used a screen protector , if yes May we know the type that you are using please 

MHMDKR24
Beginner Level 2
جالاكسى A
no im not using a screen protector
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Samsung_Expert
Moderator
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جالاكسى A

we apologize for that as we recommend you to try to go to settings > general management > reset network settings 

if that did not work then kindly try to test your proximity sensor by dialing 

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then choose sensors 

HAMA999
Active Level 8
جالاكسى A
yas i dont now englizy ربنا یساعدك