Thank you very much for asking your question, and we hope you have a nice day At the outset, I sincerely apologize to you for the problem you are facing Based on your question, it is clear that you will explain the possibility of recovering deleted files You can retrieve it if you make a backup through a Samsung account SAMSUNG ACCOUNT And enter on SAMSUNG DIVE And choose to recover files or via google account GOOGLE ACCOUNT Or via the SMART SWITCH app If you have any other questions, We are at your service any time Thanks
