In fact, for a few days now, my Samsung A15 no longer charges quickly, I cleaned the port for the charger, I also tried to enter the sysdump *#9900# but nothing changes. Currently, I am with a 25W adapter but to do a full charge, it takes 4 hours or more depending on the remaining percentage. So now not only is the charging time too long, but the discharging time is also too fast.
Hello. I’m Aya, Samsung Moderator Thank you for asking the question We wish you a happy day Based on your inquiry regarding the update
• Follow the following steps :
• Check of the charger is a Samsung genuine charger. • Check if the customer tried a different charger or a USB cable. • Check the battery is a Original Samsung battery. • Check if the charging port in the phone is not bent. • Check if the charger is not damaged. • Check if the battery Swollen
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